Groningen Coffee Mug | 12 Provinces Series

This mug has a standard capacity of 330 ml (11 oz), perfect for a delicious cup of coffee, tea or hot chocolate. The dimensions are approximately 9.5 cm high and 8 cm in diameter .

Yes! The print is made with a high-quality heat-resistant technique , which means that the text and design will remain beautiful for a long time, even after frequent washing in the dishwasher.

Yes! This ceramic coffee mug is both dishwasher and microwave safe , so you can easily clean it and quickly heat up your coffee or tea without any hassle.

This mug is made of high-quality ceramic , which ensures a sturdy, heat-resistant and durable product that will last a long time.

The mug will be safely packed in a sturdy box with protective padding , so it will arrive undamaged. We will ship your order quickly, so you can enjoy your new coffee mug as soon as possible! 🚀

At the Barista Shop, we strive for smooth and reliable delivery within the Netherlands and Europe. Below, you'll find key information about our shipping costs, delivery times, and delivery options.

Postage costs

• Within the Netherlands:
• Free shipping on orders over €30.
• For orders under €30, a shipping rate of €4.95 applies.
• We offer insured shipping against theft or damage.
• Within Europe:
• Basic Shipping costs vary based on the number of items:
• 1 item: €5.95
• 2 items: €7.95
• and so forth
• Please note: Free shipping is not available for European shipments.
• We offer insured shipping against theft or damage.

Delivery options

After placing your order, you can select delivery options through the carrier's online environment. Available options may include:

• Home delivery
• Have it delivered to your door
• Pick up at a collection point

Note: Availability of specific delivery options may vary by carrier. The Barista Shop is not responsible for which options the carrier offers. Please ensure you track your shipment through the carrier's online environment.

Delivery times

• Within the Netherlands : Average 1-2 working days.
• Within Europe : Estimated delivery time of 3-8 working days.
• Deliveries may be delayed during holidays. The Barista Shop is not liable for any deviations in delivery times.

The exact delivery time will be calculated and displayed during checkout.

Tracking information

Once your order has been handed over to the carrier, you'll receive tracking information by email. This allows you to track your shipment in real time and select any delivery options.

Sustainable Transport

Our carriers are actively working on more sustainable delivery solutions. You can find more information about their sustainability initiatives in the carrier's online environment.

Coffee clothing and coffee mugs take a little longer. This is because the items go through a Print On Demand process where designs are professionally applied to items. Please allow approximately 3-6 business days for processing.

During busy periods and holidays, delivery times may be slightly longer.

Read more on our shipping policy page .

At the Barista Shop, we strive for smooth and reliable delivery within the Netherlands and Europe. Below, you'll find key information about our shipping costs, delivery times, and delivery options.

Postage costs

• Within the Netherlands:
• Free shipping on orders over €30.
• For orders under €30, a shipping rate of €4.95 applies.
• We offer insured shipping against theft or damage.
• Within Europe:
• Basic Shipping costs vary based on the number of items:
• 1 item: €5.95
• 2 items: €7.95
• and so forth
• Please note: Free shipping is not available for European shipments.
• We offer insured shipping against theft or damage.

Delivery options

After placing your order, you can select delivery options through the carrier's online environment. Available options may include:

• Home delivery
• Have it delivered to your door
• Pick up at a collection point

Note: Availability of specific delivery options may vary by carrier. The Barista Shop is not responsible for which options the carrier offers. Please ensure you track your shipment through the carrier's online environment.

Delivery times

• Within the Netherlands : Average 1-2 working days.
• Within Europe : Estimated delivery time of 3-8 working days.
• Deliveries may be delayed during holidays. The Barista Shop is not liable for any deviations in delivery times.

The exact delivery time will be calculated and displayed during checkout.

Tracking information

Once your order has been handed over to the carrier, you'll receive tracking information by email. This allows you to track your shipment in real time and select any delivery options.

Sustainable Transport

Our carriers are actively working on more sustainable delivery solutions. You can find more information about their sustainability initiatives in the carrier's online environment.

The Barista Shop delivers within the Netherlands and Europe.

In the Netherlands, you will receive your order within 1 to 2 working days after shipment.

Within Europe, shipping time is between 3 and 12 working days.

The estimated time is visible per country during the check out procedure. You will receive a track and trace via email, when your order is registered with the carrier. With this you can easily follow your package.

During busy periods and holidays, delivery times may be slightly longer.

Read more on our shipping policy page .

At the Barista Shop, we strive for smooth and reliable delivery within the Netherlands and Europe. Below, you'll find key information about our shipping costs, delivery times, and delivery options.

Postage costs

• Within the Netherlands:
• Free shipping on orders over €30.
• For orders under €30, a shipping rate of €4.95 applies.
• We offer insured shipping against theft or damage.
• Within Europe:
• Basic Shipping costs vary based on the number of items:
• 1 item: €5.95
• 2 items: €7.95
• and so forth
• Please note: Free shipping is not available for European shipments.
• We offer insured shipping against theft or damage.

Delivery options

After placing your order, you can select delivery options through the carrier's online environment. Available options may include:

• Home delivery
• Have it delivered to your door
• Pick up at a collection point

Note: Availability of specific delivery options may vary by carrier. The Barista Shop is not responsible for which options the carrier offers. Please ensure you track your shipment through the carrier's online environment.

Delivery times

• Within the Netherlands : Average 1-2 working days.
• Within Europe : Estimated delivery time of 3-8 working days.
• Deliveries may be delayed during holidays. The Barista Shop is not liable for any deviations in delivery times.

The exact delivery time will be calculated and displayed during checkout.

Tracking information

Once your order has been handed over to the carrier, you'll receive tracking information by email. This allows you to track your shipment in real time and select any delivery options.

Sustainable Transport

Our carriers are actively working on more sustainable delivery solutions. You can find more information about their sustainability initiatives in the carrier's online environment.

The two-year warranty period as laid down in Dutch law applies to the items you purchase.

Please contact us via info@debaristashop.nl if your purchase has manufacturing defects. We will then look together at how we can solve this as quickly as possible to your satisfaction.

View all information via our warranty policy .

Yes, non-food items may be returned within 14 days of receipt , provided they are unused.

➡️ Send an email to info@debaristashop.nl , we will then start a return process
➡️ You will receive the full purchase amount + shipping costs back.
⚠️ After 14 days your right of return expires.

NB:
Returns do not apply to:

• Food items (such as Torani syrups , coffee )
• Workshops

❌ Delivered damaged?

Did your product arrive damaged? Then:

• Will you receive a replacement item?
  or
• Full refund + shipping costs
  (provided we have received the damaged item back)

📩 Also take this into account contact us via info@debaristashop.nl

At Barista Shop, we make the payment process simple and accessible by using Shopify's reliable and secure payment options.

1. Available Payment Methods
The Barista Shop offers a wide range of payment methods via Shopify. This means that you can pay with popular options such as

• iDeal
• Bank contact
  
• Maestro
• Visa
• MasterCard
  
• Apple Pay
• Google Pay
• Shop Pay

This diversity gives you the flexibility to choose the payment method that suits you best.

2. Safety and Reliability
Security is our top priority. Thanks to Shopify’s SSL encryption and tokenization, all of your payment information is protected during the checkout process. Shopify is also PCI-compliant, so your data is processed and stored securely. After your payment, you’ll receive an immediate order confirmation.

3. Costs and Surcharges
The Barista Shop does not charge any additional transaction fees or surcharges for your payments. Please note that some payment providers or digital wallets may charge separate fees that we have no influence on. These fees vary depending on the provider and the chosen payment method.

4. Refunds
If you have a valid complaint or have requested a valid return, The Barista Shop ensures that refunds are processed within 24 hours. After this period, the responsibility for processing lies with the payment provider, which may mean that there may be unforeseen delays or additional costs that are beyond our control. Any additional charges levied by payment providers will not be refunded by The Barista Shopi.

5. Fast and Efficient Checkout Process
Bee At Barista Shop, we’ve optimized our checkout process for speed and ease. Thanks to Shopify’s advanced payment platform, your payment is not only fast and efficient, but also user-friendly. You only need to complete a few steps and can count on a smooth completion of your purchase.

Do you have any questions about our payment options? Feel free to contact us at info@debaristashop.nl. We are happy to help you!

At the Barista Shop we offer various discounts and promotions to make your shopping experience even more attractive.

1. Types of Discounts

- Review: Discount after writing a review about your purchase.

- Bundle discounts: Order multiple popular items as a bundle and receive an attractive discount.

- Add-On Promotions: For selected products you can add additional items to your shopping cart at a discount.

- Pop-Up Discounts: Additional offers may appear as a pop-up just before checkout.

- Seasonal Discounts and Holiday Promotions: During holidays we offer additional discounts on selected items or gift cards.

2. Combine with Other Promotions

Most discounts can be combined with other offers. Unless otherwise stated, there is usually no minimum order value required to take advantage of the discount.

3. Validity of Discounts

- Review Discount Codes: These usually have a limited validity period.

- Seasonal discounts and temporary deals: The validity may vary depending on the promotion and the season. The validity period is always clearly stated with the relevant promotion.

4. Use and Restrictions

Discounts and discount codes are usually one-time use. Most discount codes are automatically added to the checkout process, so you don't have to enter anything extra. This does not apply to discount codes on gift cards, which may need to be entered separately.

Do you have any questions about a specific promotion or discount? Please feel free to contact us at info@debaristashop.nl.

The Barista Shop digital gift card is valid for two years from the date of purchase.

View the gift vouchers here.

Complaints handling – The Barista Shop

At the Barista shop we strive for satisfied customers and we resolve complaints quickly and personally.

Have any questions or concerns? Feel free to contact us; we are here to help.

Direct Response

Our customer service responds personally to every complaint, usually the same day, but always within 24 hours. Our service hours are from 8:00 to 20:00 CET , so that we are available for your questions and concerns. We do not work with chatbots or Artificial Intelligence, but handle complaints personally.

Fast and Solution-Oriented Handling

Complaints are picked up immediately and processed within one business day. Our customer service immediately gets to work to offer a suitable and serious solution, without unnecessary intermediate steps. We do not work in phases but directly in solutions .

Personal Approach

At the Barista Shop we treat every customer with care and attention. Dutch customers who leave their phone number can expect a personal phone call for direct and personal handling. European customers are helped by email due to possible language barriers.

Continuous Communication

We will keep you informed during the process. As soon as more is known about the solution, you will receive an update immediately. Our goal is a fast and customer-oriented handling.

Quality improvement

Every complaint is carefully analyzed by us to prevent future complaints. We strive for continuous improvement of our products and service.

Bring it on! Get in touch via the contact form. We'd love to hear from you!

Ask your question or start your return process via the contact form below.