Digital Gift Card | Mug with Coffee Print

The digital barista workshop gift card is valid for 12 months from the date of purchase, giving the recipient plenty of time to schedule a suitable time for the workshop.

Yes! After ordering, the recipient will receive the gift card by email within minutes. Perfect as a last-minute gift – no waiting, no shipping costs, just straight to their inbox.

Absolutely! During the ordering process, you can add a personal message: from a short greeting to a loving message. This makes your gift feel even more special.

Digital gift cards are:

• Direct, so ideal for last-minute gifts
• Environmentally friendly, without plastic or paper
• Safe and traceable, never lost or damaged

Yes. The gift card can be used for any mug in our selection – and all other items in our webshop. This way, the recipient can choose what truly suits them.

The gift card is denominated in euros, so it can be used by multiple people, as long as the total value isn't exceeded. Perfect for couples or friends who want to buy a mug together.

The balance of the gift card can be found in the email in which you received the digital voucher. In this email you will find a unique link ' view gift card balance ', with which you can check your balance.

Complaints handling – The Barista Shop

At the Barista shop we strive for satisfied customers and we resolve complaints quickly and personally.

Have any questions or concerns? Feel free to contact us; we are here to help.

Direct Response

Our customer service responds personally to every complaint, usually the same day, but always within 24 hours. Our service hours are from 8:00 to 20:00 CET , so that we are available for your questions and concerns. We do not work with chatbots or Artificial Intelligence, but handle complaints personally.

Fast and Solution-Oriented Handling

Complaints are picked up immediately and processed within one business day. Our customer service immediately gets to work to offer a suitable and serious solution, without unnecessary intermediate steps. We do not work in phases but directly in solutions .

Personal Approach

At the Barista Shop we treat every customer with care and attention. Dutch customers who leave their phone number can expect a personal phone call for direct and personal handling. European customers are helped by email due to possible language barriers.

Continuous Communication

We will keep you informed during the process. As soon as more is known about the solution, you will receive an update immediately. Our goal is a fast and customer-oriented handling.

Quality improvement

Every complaint is carefully analyzed by us to prevent future complaints. We strive for continuous improvement of our products and service.

Bring it on! Get in touch via the contact form. We'd love to hear from you!

Ask your question or start your return process via the contact form below.